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Leverage our expertise to maximize your Salesforce investment and drive business success across industries.
Salesforce provides the ultimate tools and platforms to deliver exceptional customer experiences. At Umano Logic, we specialize in helping businesses maximize their Salesforce investment, including Sales Cloud, Service Cloud, Marketing Cloud, Pardot, and Einstein Analytics.
Our team integrates business insights with cutting-edge technology to develop solutions tailored to real-world challenges. With our consulting services and Salesforce health assessments, we pinpoint areas where value may be slipping and provide actionable strategies to enhance your Salesforce implementation. By customizing Salesforce to fit your unique business requirements, we help you achieve maximum impact and efficiency from your Salesforce initiatives.
With years of experience across various industries, Umano Logic is your trusted partner in unlocking the full potential of your Salesforce adoption. When implemented effectively, Salesforce can enhance your business processes throughout the entire value chain. Our team of Salesforce specialists is ready to understand your challenges and guide you through a seamless Salesforce transformation and adoption journey. Let us help you make the most of your Salesforce investment.
We also provide ongoing support and training to ensure your team fully leverages Salesforce's capabilities. By aligning the platform with your strategic goals, we empower your business to achieve sustained growth and efficiency.
Our expert Salesforce implementation strategies ensure that you get the most out of your investment. We follow a comprehensive process, working closely with your team to achieve your business objectives and deliver successful Salesforce initiatives.
LEARN MORE arrow_right_altOur consulting services help you understand how Salesforce can benefit your business and recommend the right products to meet your needs. We also assist in planning your Salesforce investments to maximize return on investment (ROI).
LEARN MORE arrow_right_altWhile Salesforce is powerful out of the box, customizing it to align with your specific business processes and workflows enhances its effectiveness. We specialize in tailoring Salesforce to fit your business, ensuring maximum impact.
LEARN MORE arrow_right_altOur custom application development services allow you to build tailored apps that cater to your unique business processes. We provide expert development for both Salesforce Classic and Lightning, offering a seamless experience for your team.
LEARN MORE arrow_right_altWe seamlessly integrate third-party tools and enterprise applications within your Salesforce environment, ensuring a smooth and unified experience. Whether through third-party integration tools or custom-built solutions, we ensure a connected ecosystem.
LEARN MORE arrow_right_altOur managed services take full responsibility for your Salesforce initiatives, enabling you to focus on running your business while we handle administration, maintenance, and optimization to ensure you maximize your Salesforce investment.
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We prioritize building a strong foundation by implementing a structured approach to Salesforce deployment. Before execution begins, we thoroughly assess business requirements and processes, which helps identify key challenges and streamline client objectives. Our goal is to develop applications and connectors that provide a seamless user experience, boosting productivity across the board.
Our approach follows lean principles, focusing on incremental progress and rapid adaptation. We utilize an agile project management framework, specifically the SCRUM methodology, with SCRUM Masters acting as servant leaders to support both the SCRUM team and product owners. Through regular retrospective meetings and burndown charts, we effectively manage risks and ensure smooth technology project execution.
We are dedicated to maintaining exceptional quality standards throughout the development process. By adhering to coding best practices, we ensure our code is simple, efficient, and maintainable, minimizing technical debt. Our quality assurance team develops test cases within the SCRUM process, performing rigorous testing before product release. We also implement scalable tests and automated pipelines to ensure consistent product quality and a superior user experience.
Our service delivery process is streamlined around agile principles and a design thinking-based approach.
Our client engagements begin with an in-depth consulting workshop where our expert consultants collaborate with client stakeholders to identify business challenges that can be addressed through technology-driven solutions. By thoroughly analyzing your business needs, we recommend the most suitable Salesforce capabilities to meet your goals. Our team evaluates your Salesforce setup and creates a detailed integration and customization plan to enhance its functionality, ensuring it aligns with your business requirements. We also facilitate a smooth migration process while maintaining seamless business continuity.
Our business analysts and functional consultants conduct interactive requirements engineering workshops with key client stakeholders. These sessions map out potential solutions to business challenges, using cutting-edge design thinking methodologies and design sprints to validate ideas. The outcomes of these workshops are detailed requirements and a clear implementation roadmap, which we leverage to propose tailored solutions and develop a comprehensive delivery plan for your Salesforce initiatives.
We maintain complete transparency throughout the implementation process. Clients are invited to participate in daily standup meetings, sprint planning, and end-of-sprint retrospectives. During these sprints, we analyze current business needs, set clear objectives for Salesforce, and customize the platform to meet those needs. This includes two approaches.
Integration - Seamlessly connecting Salesforce with third-party systems such as ERP, e-commerce platforms, and document management systems, ensuring smooth data flow and enhanced business visibility.
While testing is an integral part of each sprint, we conduct rigorous internal and client-side testing upon reaching major milestones. Once the solution meets all expectations, we deploy it to live environments, enabling clients to start using it immediately. Post-launch, we provide 1-3 months of support to fine-tune features, resolve user issues, and drive adoption through comprehensive training and release documentation.
Successful technology adoption requires effective change management. We collaborate closely with client teams to help them understand the impact of new technologies on their workflows and demonstrate the benefits. Our training and mentorship programs ensure all team members are equipped to embrace and utilize new systems effectively. Clear, transparent communication with stakeholders is key to minimizing resistance and ensuring seamless integration. For example, integrating ERP systems with Salesforce creates better alignment between sales and resource management processes, further streamlining operations and boosting efficiency.
We believe that meaningful conversations lead to great solutions. Share your details, and one of our business analysts will get in touch to discuss how we can help you achieve your business goals.
